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COVID-19 Call Center Hours Changing on Dec. 1

COVID-19 Call Center Hours Changing on Dec. 1

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COVID-19 school communication graphic

Our COVID-19 call center will no longer be open on Saturdays beginning Dec. 1.

We are closing the call center on Saturdays due to the extremely low volume of calls on that day.

The call center opened on Nov. 2 through a partnership between PCPS and the Florida Department of Health in Polk County. It is available from 12:30 to 8 p.m. daily (until Dec. 1) by calling 863-298-5206.

Please note the call center is not open on school holidays, such as the next week’s fall break, or the upcoming winter break.  Should you have questions about COVID during the holiday breaks, please call the Florida Department of Health in Polk at 863-519-7911, weekdays from 8 a.m. to 5 p.m.

For more information, please visit this link.