SERVICES
Individual Counseling
Group Counseling
School Consultations
Case Management
Crisis Team Member
Advocacy
Peace River Center/Mobile Crisis Response Team (MCRT)
Phone 1: 863-519-3744
Phone 2: 800-627-5906
Hours: 24 hours, everyday
About: Serving Polk, Highlands, & Hardee counties. The crisis response team offers mental health support to schools, the community and other service providers following critical incidents such as hostage situations, school violence, or sudden loss of a teacher or fellow student.
National Suicide Prevention Lifeline
Phone: 1-800-273-8255
Hours: 24 hours, everyday
About: The National Suicide Prevention Lifeline is a national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week. We’re committed to improving crisis services and advancing suicide prevention by empowering individuals, advancing professional best practices, and building awareness.
2-1-1
Phone: 211
Hours: 24 hours, everyday
About: Crisis intervention service for free confidential telephone helpline. Provides emotional support, crisis counseling, suicide prevention, information and referrals.
United Way of Central Florida
Phone: 808-370-7188
Text: Text your zip code to 898-211
Website: www.uwcf.org
24 Hour Crisis Lines
Peace River Center
863-519-3744
National Suicide Prevention Lifeline
1-800-273-TALK
Suicidepreventionlifeline.org
The Trevor Project
Saving Young LGBTQ Lives
1-866-488-7386
MENTAL HEALTH PROVIDERS
and support groups
Baker Act Receiving Facilities - for Children
Law enforcement will transport to the nearest ER. All ERs must accept but may then transport to an alternate location
Lakeland Regional Medical Center
863-687-1464
863-284-1727
www.mylrh.org
1324 Lakeland Hills Blvd, Lakeland, FL 33805
24 Hour Crisis Line
Accepts Children 10 and Over
Peace River Center Bartow
863-519-0575
www.peacerivercenter.org
1255 Golfview Avenue, Bartow FL, 33830
Accepts Children Under 18
Support Groups
Winter Haven BayCare Health
863-294-7062
www.baycare.org
Outpatient treatment provides substance abuse/mental health services designed specifically for children and adolescents. Treatment plans include assessment and individual, group, family, and play therapy. Specialized counseling offered for sexual abuse, trauma, infant mental health, parenting, ADHD, dialectal behavioral therapy, social skills, anger management, and child welfare.
Heartland for Children
863-519-8900
www.heartlandforchildren.org
Social Services organization that focuses on redesigning the foster care system.
Aunt Bertha
www.auntbertha.com
Find food, medical assistance, housing, job training, etc. by zip code
National Alliance of the Mentally Ill
863-838-6234
www.nami.org
Grief Support
Bethany Center, Good Shepard Hospice
863-968-1707
www.goodshepherdhospice.org
105 Arneson Avenue, Auburndale, FL
First and third Thursday of each month, 6-7:30 pm, ages 5-17
The parent or guardian must attend with the child. Dates and times are subject to change.
Additional Crisis Hotlines
Children’s Home Society
863-519-3900
www.chsfl.org
Children’s advocacy center, counseling services, etc.
Mental Health Providers
Peace River Center
Crisis Line
863-519-3744
1255 Golfview Avenue, Bartow
24 Hour Crisis Line and Mobile Unit
Bartow Outpatient Center
863-519-3741
1255 Golfview Avenue, Bartow
Psychiatric services as well as individual counseling
Lakeland Outpatient Center
863-248-3311
1835 Gilmore Avenue, Lakeland
Psychiatric services as well as individual counseling
Substance Abuse Outpatient Center
863-248-0542
1835 N. Gilmore Avenue, Lakeland
Community Action Treatment Team (CAT Team)
863-512-0542
P.O. Box 1559, Bartow
Ages 11-21, with a mental health diagnosis.
DJJ involvement is not required. The length of service is 6-9 months.
Rape Recovery & Resource Center
863-413-2708
M-F 8:00am – 5:00pm
1860 S. Crystal Lake Drive, Lakeland
Watson Clinic Behavioral Health Division
(863) 668-3465
www.watsonclinic.com
2020 Edgewood Drive South, Lakeland
Private outpatient counseling only accepts Blue Cross & Blue Shield
Psychological Services only
Winter Haven Hospital: The Sweet Center
www.baycare.org
Outpatient Services
863-294-7062
Psychiatric Services
863-293-1121
120 First Street South, Winter Haven
Psychiatric services as well as individual counseling
MARJORY STONEMAN DOUGLAS ACT
Actions in Bill Intended to make Florida Schools Safer
An increase in access to mental health, a requirement for a safe-school officer at each school, and a refined process for investigating and following up on threats of violence.
What happens if a student makes a threat?
All threats [written, verbal, or on social media] will be taken seriously. Threats will be assessed by the school based team in accordance with the Code of Conduct.
Threats involving a weapon will be reported to law enforcement. If high risk, law enforcement may request a risk protection order (RPO). An RPO prevents individuals who are at high risk of harming themselves or others from accessing firearms.
STUDENT RESOURCES
- Bullied? Bullying? File a report
- Find food, health, housing, employment programs and other community resources (Heartland.auntbertha.com)
- If you see something, say something (Report at FortifyFL)
- Confide in a trusted adult at school
- Be an UPSTANDER, not a bystander
CONTACT
For access to mental health services, please contact your school counselor.
Christy Olson
Sr. Coordinator of Mental Health Services
Office: (863) 535-5975 Ext: 486
Denisse Santos
Director of Behavior and Mental Health
Office: 863-535-6488 Ext. 436
English
Spanish
Haitian Creole