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    Yes, all employees and parents (including those from Campus eSchool) will be notified when there is a confirmed case of COVID-19 at a school. The district’s Office of Public Relations & Strategic Partnerships, in conjunction with the Florida Department of Health in Polk County, has created a communication template for these situations.

    When there is a confirmed case of COVID-19 at a school, the principal will work with the Office of Public Relations & Strategic Partnerships to customize the communication template to the specific situation.

    Principals and the Office of Public Relations & Strategic Partnerships will also work together to determine the most effective communication methods (social media, school website, automated phone call and email) for each school community.

    Parents and employees will be notified that there is a positive case on campus. Those who came into close contact with the positive individual will receive additional communication on next steps, such as quarantining, monitoring of symptoms, etc.

    We recognize that communication is vital during this uncertain time. We will take every step possible to provide accurate and up-to-date information, while also adhering to laws that prohibit the release of confidential medical information.

    The district has created processes to ensure appropriate personnel is notified. The school principal, the district’s Office of Prevention, Health & Wellness, the Office of Public Relations & Strategic Partnerships, Human Resources, Risk Management and Facilities, and Operations will all be notified and will coordinate on communications and the appropriate response to the situation.

    When there is a confirmed case of COVID-19, parents will be notified via the district’s automated telephone and email system. Additional notifications may be sent via the school website and school social media accounts. The school principal will work with the Office of Public Relations & Strategic Partnerships to determine the most appropriate and effective communications mediums for each situation.

    No, the Health Insurance Portability and Accountability Act, and other privacy protection laws, prohibit us from disclosing any personally identifiable information.

    Please contact your school’s principal.

    The communication you received included information on your school’s specific situation. Please follow the instructions included in that communication. If you came into close contact with the confirmed positive case, you will receive additional information on next steps, such as quarantining, monitoring of your symptoms, etc.

    If a classroom, grade level, school or the district must be shut down for an extended period of time, students will transition to Campus eSchool. Parents will receive more information from their child’s teacher.

    When you are instructed to quarantine, that means that you/your child should:

    • Stay home
    • Separate from others, including other household members, unless you need to see a doctor. If possible, stay separated in your own room with your own bathroom. If you can’t avoid being around other people, you should wear a mask at all times and stay six feet from other people. Masks should completely cover your nose and mouth.
    • Monitor your symptoms daily. Symptoms include: a fever of 100.4 degrees or higher, cough, shortness of breath or difficulty breathing, chills, muscle pain, sore throat, runny nose, new loss of taste or smell, nausea, vomiting and diarrhea.

    Students who were participating in Campus Learning and must quarantine will be shifted to Campus eSchool until they can return to campus. Students who were already participating in Campus eSchool or Polk Virtual, will continue their online instruction. If your child is too ill to complete his/her online assignments, please notify your child’s teacher.

    in COVID-19 Response