A charter school’s non-profit Board of Directors is responsible for ultimate school oversight, for responding to parent/guardian concerns, and for the success of their school.

Florida Statutes 1002.33(9)(p)2 requires each school’s Board of Directors to appoint a Parent Representative to facilitate parent involvement, provide access to information, assist parents and others with questions and concerns, and resolve disputes. The representative must reside in the school district, and may be a governing board member, a charter school employee, or an individual contracted to represent the governing board.

Each charter school has a published grievance process on the website or in the Parent/Student Handbook. Parents/guardians must be aware of the process to follow to report a concern regarding their child or other matters at the school.